Shipping and deliveries

Art. 6 - Shipping Costs and Delivery Methods

 
6.1 Shipping Costs 
The shipping service for Products is for a fee and carried out via courier. Shipping 
costs are determined based on the type of Product, the total volume of the order, 
and the delivery destination. Such costs will be calculated and specified to the Client 
at the time of order confirmation. The Client has the right to request the stipulation 
of an insurance policy on the shipment, the premium for which will be entirely at 
his/her expense. 
6.2 Processing Terms 
In relation to the different nature and origin of the Products, the Seller reserves the 
right to reasonably make partial deliveries in order not to tie the delivery of the 
overall order to the possible immediate unavailability of one or more individual 
Products. 
6.3 Place and Time of Delivery 
The Products will be delivered to the address indicated by the Client at the time of 
purchase. Unless otherwise agreed between the parties, the indicative delivery term 
is that specified in the order confirmation. Any delay in delivery resulting from force 
majeure or other unpredictable events not attributable to the Seller, including, 
without limitation, strikes, lockouts, public administration provisions, subsequent 
blocks on export or import possibilities, in consideration of their duration and scope, 
release the Seller from the obligation to respect any agreed delivery term. 
6.4 Limitation of Liability 
If the Client is a Consumer, the delivery terms indicated on the Site are to be 
considered indicative and not essential. The Seller undertakes to process the order 
with the utmost diligence and to deliver the Products to the Carrier within the 
expected times. However, the Seller cannot be held responsible for delays in delivery 
due to causes of force majeure or malfunctions of the Carrier that are beyond its 
direct control. The Consumer's rights provided by the Consumer Code regarding 
maximum delivery terms (30 days) remain unaffected.  
If the Client acts for purposes related to his/her professional activity (Business), the 
delivery terms have a purely indicative and non-binding value. The Seller is released 
from the delivery obligation by handing over the Products to the Carrier; from that 
moment, the risk of loss or delay falls on the Client. Any liability of the Seller for 
direct or indirect damages resulting from delays in delivery or in the execution of 
the contract is excluded, provided that the goods were entrusted to the Carrier 
within the terms indicated in the order confirmation. 
In case of impossibility of the Client to receive the delivery (unwilling or unable), all 
risks connected to the loss and/or damage of the good remain at his/her exclusive 
expense. In such a case, the Seller will have the right to withhold the payment, 
without prejudice to the right to compensation for damage, and carry out the 
delivery by any means, or, alternatively, make the good available to the Client for 
collection for a period not exceeding 30 days at the Seller's operational 
headquarters, located in via Giorgio Cantono 23, 13811 Andorno Micca (Biella). After 
30 days of storage have passed without success, the order will be considered 
cancelled with the right of the Seller to withhold the sums paid as compensation for 
damages.  
With reference to the online Consulting Services provided by Architect Tiziana 
Monterisi, it is the Client's responsibility to ensure they have the technical equipment 
(updated browser, stable internet connection) necessary to use the purchased 
Service. In the case of malfunctions, reference is made to the provisions of Article 
3.2 - Booking the Service and Non-Participation.