Shipping and deliveries
Art. 6 - Shipping Costs and Delivery Methods
6.1 Shipping Costs
The shipping service for Products is for a fee and carried out via courier. Shipping
costs are determined based on the type of Product, the total volume of the order,
and the delivery destination. Such costs will be calculated and specified to the Client
at the time of order confirmation. The Client has the right to request the stipulation
of an insurance policy on the shipment, the premium for which will be entirely at
his/her expense.
6.2 Processing Terms
In relation to the different nature and origin of the Products, the Seller reserves the
right to reasonably make partial deliveries in order not to tie the delivery of the
overall order to the possible immediate unavailability of one or more individual
Products.
6.3 Place and Time of Delivery
The Products will be delivered to the address indicated by the Client at the time of
purchase. Unless otherwise agreed between the parties, the indicative delivery term
is that specified in the order confirmation. Any delay in delivery resulting from force
majeure or other unpredictable events not attributable to the Seller, including,
without limitation, strikes, lockouts, public administration provisions, subsequent
blocks on export or import possibilities, in consideration of their duration and scope,
release the Seller from the obligation to respect any agreed delivery term.
6.4 Limitation of Liability
If the Client is a Consumer, the delivery terms indicated on the Site are to be
considered indicative and not essential. The Seller undertakes to process the order
with the utmost diligence and to deliver the Products to the Carrier within the
expected times. However, the Seller cannot be held responsible for delays in delivery
due to causes of force majeure or malfunctions of the Carrier that are beyond its
direct control. The Consumer's rights provided by the Consumer Code regarding
maximum delivery terms (30 days) remain unaffected.
If the Client acts for purposes related to his/her professional activity (Business), the
delivery terms have a purely indicative and non-binding value. The Seller is released
from the delivery obligation by handing over the Products to the Carrier; from that
moment, the risk of loss or delay falls on the Client. Any liability of the Seller for
direct or indirect damages resulting from delays in delivery or in the execution of
the contract is excluded, provided that the goods were entrusted to the Carrier
within the terms indicated in the order confirmation.
In case of impossibility of the Client to receive the delivery (unwilling or unable), all
risks connected to the loss and/or damage of the good remain at his/her exclusive
expense. In such a case, the Seller will have the right to withhold the payment,
without prejudice to the right to compensation for damage, and carry out the
delivery by any means, or, alternatively, make the good available to the Client for
collection for a period not exceeding 30 days at the Seller's operational
headquarters, located in via Giorgio Cantono 23, 13811 Andorno Micca (Biella). After
30 days of storage have passed without success, the order will be considered
cancelled with the right of the Seller to withhold the sums paid as compensation for
damages.
With reference to the online Consulting Services provided by Architect Tiziana
Monterisi, it is the Client's responsibility to ensure they have the technical equipment
(updated browser, stable internet connection) necessary to use the purchased
Service. In the case of malfunctions, reference is made to the provisions of Article
3.2 - Booking the Service and Non-Participation.